Read One 4 Way Cross Pendant, Sterling Silver + 24" 2.4mm Rhodium Plate Endless Chain Review
5.00Rated 5.00 from 1 review
10/16/2021Anonymous - Verified Customer
The item is as expected and it is perfect.
My comment is about your customer service. This item was a birthday gift for my son, originally ordered from Amazon, and Amazon failed to ship the item. When time was running out for my son's birthday, I contacted Heartland Store and spoke with Carrie in customer service. She was so nice and understanding, and within moments we had cancelled the Amazon order and created a new order directly from Heartland. Carrie then did her very best to get the item overnighted to me in California, which did not work out because of the cost of doing that on a weekend, but the item was expedited and arrived on Monday as planned. If all businesses had someone like Carrie to work with in difficult situations, this world would be a much more pleasant place in which to do business. She is amazing. Take care of her.